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Customer Service Representative

eDriving is recruiting for Customer Service & Sales Representatives with flexibility in their schedules, with night & weekend availability, as we are a 24/7 organization. Bilingual/Part-time representatives are encouraged!  The role of our Customer Service Representatives focuses on answering incoming calls, placing warm outbound calls and e-mail inquiries from existing and potential customers. We are welcoming candidates that thrive in a fast-paced environment and are committed to providing excellent service and support to our customers. Our ideal candidate demonstrates enthusiasm and professionalism and is able to swiftly and accurately gather relevant information to determine customer’s needs.

In return, you will be rewarded with the opportunity to work with the industry leader, paid on-the-job training and semi-monthly paychecks, a convenient office location with business casual attire, PTO and 401K with company matching!


  • Excellent customer service skills.
  • Candidate will be assisting customers over the phone so must have a positive and professional attitude.
  • Great phone skills and a desire to help others.
  • High school diploma, GED or Associates Degree, or equivalent.
  • Evening & weekend availability REQUIRED. (Office hours are 8:00 am - 8:00 pm)
  • 6 months of Customer Service experience, 1 year preferred.
  • Computer literacy on Microsoft applications including Word, Outlook, Excel.
  • EXCELLENT verbal and written communication skills.
  • Ability to up sell products and/or service to customers.
  • Ability to communicate service terms or product descriptions clearly.
  • Ability to apply knowledge about company policies, procedures, and pricing to meet customer needs.
  • Strong Interpersonal and Listening skills.
  • Attention to detail and commitment to accuracy.
  • Data entry skills, electronic form completion and internet navigation.
  • Extremely reliable and timely with attendance. Perfect attendance is a must.

Our mission is to build smarter drivers and teach effective driving behaviors that save lives. We are result oriented and will expect a high level of performance on the job each day. This is a fun and friendly atmosphere where you can work to earn each level of your growth while showing an impact each day.

Candidate should be detail oriented and understand that each and every client is important. We give our clients the very best educationally and with our service. Professionalism is a must at all times!

Starting rate is $13 per hour plus incentives.

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